Customer Service Representative – Abuja (FCT)
- by Chirstain Igbene
- in Call For Hybrid Job, Jobs, Local Job, Remote Job
Employment Type :
Full Time
Job Location :
Abuja (FCT)
Salary :
₦75,000 – ₦150,000 per month
Job Summary :
De-Future Elite Technology, a reputable firm in the IT and Telecoms sector, seeks a reliable and friendly Customer Service Representative to support clients through phone, email, and chat interactions. This role requires a proactive individual who can manage queries, close sales, and provide accurate service support.
Responsibilities :
- Answer customer inquiries via phone, email, or chat
- Provide detailed and accurate product/service information
- Resolve customer concerns professionally and efficiently
- Close sales during customer interactions
- Maintain proper records of all customer interactions
- Follow up on outstanding requests and escalate complex issues to supervisors
Benefits :
- Competitive salary range for entry-level support roles
- Work in a tech-driven environment
- Opportunity to build a foundation in customer service and sales
- On-the-job learning and career growth opportunities
Job Requirements :
- Minimum of HND or BSc in any relevant field
- 1–2 years of customer service experience
- Excellent communication and problem-solving skills
- Basic computer proficiency and ability to adapt to new software
- Positive attitude and customer-first approach
How to Apply :
Candidates must create an Indeed account before proceeding to the company website to complete the application process.
Deadline :
Application closing date: Not specified
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