Front Desk Agent at TECHVINTAGE
Employment Type :
Full Time
Job Location :
Lagos, Ikeja (Preferred)
Salary :
₦60,000 – ₦70,000/M
Job Summary :
- We are seeking a dedicated and professional Front Desk Agent to join our team.
- The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere.
- This role requires strong organisational skills, attention to detail, and the ability to manage multiple tasks efficiently.
- The Front Desk Agent will handle reservations, check-ins, and check-outs while maintaining accurate records and providing information about our services.
- Additionally, there will be operational duties (running around) as needed.
Responsibilities :
- Greet guests upon arrival with a warm and friendly attitude
- Manage reservations and ensure accurate data entry into the booking system
- Handle check-in and check-out procedures efficiently
- Respond to guest inquiries via phone and email with professionalism and courtesy
- Maintain an organised front desk area, ensuring all necessary supplies are stocked
- Assist with administrative tasks such as filing, clerical duties, and managing correspondence
- Collaborate with other departments to fulfil guest requests and resolve any issues promptly
- Utilise Google Suite, Office applications, and QuickBooks for various clerical tasks as required
Benefits :
Job Requirements :
- Previous experience in a front desk or customer service role is preferred but not essential
- Proficiency in using computerised systems for data entry and record keeping is required
- Strong organisational skills with the ability to manage time effectively in a fast-paced environment
- Excellent phone etiquette and communication skills are essential for interacting with guests and colleagues alike
- Familiarity with administrative tasks including clerical duties would be an advantage
How to Apply :
Click on the Apply Now button Below
Deadline :15th July, 2025
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